Maid it LLC is bonded and insured, if proof of insurance is requested, we are happy to provide it.

We do not process any booking requests and/or confirmation of booking over the phone. Communication via a phone call is reserved for consultation purposes only.

To make a service reservation you must submit a request through our website using our convenient “Calculate your own quote” option.

Once you fill out our easy estimate request, we will contact you within 24 hours with an invoice for your approval. We will also clarify any details needed at this time. Once you reply with confirmation email you will be all set with your appointment.

We will send an invoice to you via email, which is due upon receipt. You can pay using bank transfer, Zelle, Venmo, Cashapp. All payment details will be listed on the bottom of your invoice. Please be advised that a 5% past due fee will be applied to any invoice that remains unpaid beyond the due date. Please note that any lack of payment from prior cleanings will prevent us from being able to provide services in the future, once your bills are paid we will be happy to return. If there is a history of continual late payments, payment prior to cleaning may be required.

The initial cleaning with Maid it typically takes the longest as we bring your home up to maintenance level. The duration depends on factors such as the number of pets, kids, or people living in the home, the level of buildup, decorating style, and the size of your home. While most clients prefer regular cleanings, whether weekly, bi-weekly, or monthly, our most popular recurring services are bi-weekly and every 4 weeks. This schedule helps maintain your home beautifully and keeps the time length down for you. If you use our services more sporadically, each visit will take longer due to increased buildup between appointments.

Currently we do not provide organizing services.

Our insurance only covers our cleaners inside your home. So unfortunately, we do not. *Exterior windows are considered outside of your home.

No, but we offer a variety of discounts and service plans.

You don’t have to, if written permission to enter is granted by the owner of the property and means to enter are provided (lockbox, code lock, keyless entry or a copy of the key).

If you can’t make it for the walk through, we will take detailed pictures of the finished project and email it to you as soon as service is complete. We can lock up for you if provided with instructions to do so.

In case our cleaners were not able to meet your expectations, please contact us within 24 hours of service completion with any concerns regarding our service in order for our management team to come up with the best solution.

It is highly unlikely but accidents do happen. That is why our cleaning company is fully insured. Please contact us within 24 hours of service completion with any concerns regarding our service in order for our management team to come up with the best solution.

Please be advised that a service fee will apply, and the service will need to be rescheduled if the property lacks electricity, water, air conditioning (during hot months), or heating (during cold months) at the time of the appointment. Additionally, we do not currently charge fees for cancellations or rescheduling initiated by the client, but we appreciate prompt notice to accommodate your needs effectively

We are open 9:00AM to 6:00PM seven days a week.

Yes, we do. We are open 9:00AM to 6:00PM seven days a week. However cleaning appointments can only be scheduled between 9AM to 3PM

For the most efficient and effective clean, we ask that you please pick up any toys, clothing, or trash before we arrive. Also, make sure your pets are somewhere comfortable so we don’t disrupt their peace

We clean Interior windows (if windows have screens on them we will not remove screens)
Interior windows do not include tracks, those are done when exterior windows are done.

In order for our cleaners to properly clean inside cabinets and kitchen appliances they must be empty.

• Washing walls
• Folding clothes / Organizing
• Cleaning anything outside the house
• Litter Boxes
• Pet messes (vomit, urine, feces)
• Hand Wash dishes
• We do not move furniture or appliances
• Bio- Hazard cleaning (mold, blood, bodily fluids, feces outside of the normal toilet use)

Tips are never expected, but are greatly appreciated, and are accepted. Most clients prefer to tip at the end of each cleaning either using cash or including it on top of the total. We always make sure your cleaners receive it